Privacy Policy

Thank you for choosing to visit this website to be part of our community at Alex Croft. We are committed to protecting your personal information and your right to privacy.

Please note that all rights are reserved to either post or remove shared content on this website and submitted comments and reviews will be screened to ensure compliance with our policies and vison to make visiting the site an enjoyable experience for all prior to being posted. These decisions will be at the sole discretion of the site administrator and no correspondence will be entered into on decisions made.

All subscribers must be 18 years or older or have the consent of a parent or guardian prior to using this site as the novels contain mature content and are written for a mature readership.

Your Acceptance of These Terms

By visiting and continuing to use this website you signify your acceptance of this Privacy Policy. If you do not agree with this, you can decide against using this site. However, continued use of this website means you accept the terms of the privacy policy and any periodic changes thereto.

Refund policy

All sales are final and non-refundable. If there is difficulty with downloading the purchased content, please contact the site administrator for support.

If you have any questions or concerns about this privacy notice, or our practices with regards to handling your personal information, please contact our administrative team.

When you use any of our (“company”, “we”, “us”, or “our”) services (where “services”, include the purchasing of books, signing up for newsletters and posting of comments, questions and reviews), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. With this privacy notice, we seek to explain to you in the clearest way possible what types of information we collect, how we use this and what rights you have in relation to collected data.

We encourage you take time to read through this privacy notice carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please exercise your right to discontinue use of our Services immediately.

This privacy policy applies to all information collected through services offered as described above, as well as any related services, sales, marketing or events.
Please read this privacy notice carefully as it will assist you in understanding what we do with the information we collect.

TABLE OF CONTENTS

  1. What information does our website collect?
  2. How do we use your personal information?
  3. Will your information be shared with anyone?
  4. Do we use cookies and other tracking technologies?
  5. How do we handle your social logins?
  6. Is your information transferred internationally?
  7. How long do we keep our personal information?
  8. How do we keep your personal information safe?
  9. Do we collect personal information from minors?
  10. What are your privacy rights?
  11. Controls for do-not-track features
  12. Do residents of California have specific rights?
  13. Do we make updates to this privacy policy?
  14. How can you contact us about this privacy policy?

1. WHAT INFORMATION DOES OUR WEBSITE COLLECT?

In common with many other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of logged visits.
Where registration is required, the visitor’s email and username will be stored on the server.

Personal information you disclose to us

In Summary:  We collect the information that you provide to us.
Our website collects personal information voluntarily provided by you when you express an interest in obtaining information about our products and services, when you participate in activities on the website such as posting comments or otherwise when you contact us.
The personal information collected will depend on the context of your interactions with us, the choices you make and the products and features you access.
The personal information we collect may include the following:
Personal Information Freely Provided by You. We collect your name; email address and other similar information.
Payment Data. We may collect the data necessary to process your payment if you choose to make purchases, which may include your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. Most purchases are done through a third party and their privacy policies will apply.
Social Media Login Data. We may provide you with the option of registering with us using your social media account details, such as your Facebook, Twitter, Instagram or other social media account. If you decide to register in this way, we will then collect the information described in the section named “How do we handle your social logins?” below.
All personal information that you provide to us must be true, correct and complete, and you must contact us to notify us of any changes to such personal information.

Non-personal Information Collected

This website may also collect non-personal information about site visitors. This information collected may include details such as the browser name, means of connection to the site, and other non-identifying information.

Newsletters, Mailing list and Blogs

If you voluntarily sign up for our newsletter, mailing list or blog, this site will record your email address, and listed name. You can refuse to supply us with personal information, but that will exclude you from certain related activities such as receiving email notifications, newsletters, and blogs. When subscribers click on a provided link in one of the received emails or fills out an electronic form, the site may record this information. Please see the content in this policy on how this information is used.
Subscribers may unsubscribe from email listings at any time. Additionally, you may ask for all your data to be deleted at any time and this request will be respected.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

In Summary:  We process your personal information only for purposes based on legitimate business interests, the fulfillment of our obligation to or contract with you, compliance with our legal obligations, and/or your consent.
Personal information collected via our website is used for a variety of business purposes as described below. We process your information for these specific purposes based on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing reasons we rely beside each purpose listed below.
We use the personal information we collect or receive for:

  • To facilitate your account creation and logon process. If you choose to link your logon account with us to a third-party account (such as your social media account), we use the information you allowed us to collect from those third parties to create an account and logon process. See the section below headed “How do we handle your social logins?” for further information.
  • To post reviews/testimonials. We may post your reviews/testimonials on our website that may contain personal information. By posting reviews/testimonials you consent to this being used for this purpose. If you wish to update, or delete your review/testimonial, please contact our administration team and be sure to include your name and review/testimonial details.
  • To request feedback. We may use your provided information to request feedback and to contact you about your use of our website.
  • To manage user accounts. We may use your information for managing our account and keeping this in a working order.
  • To fulfill and manage your orders. We may use your personal information to fulfill and manage your purchases and payments.
  • To respond to user inquiries/offer support to users. We may use the information provided to respond to inquiries and solve any potential issues you might have with the use of our offered services.
  • To send you marketing and promotional communications. We and/or our third-party marketing partners may use the information provided for marketing purposes, if this is in accordance with your indicated marketing preferences. You can opt-out of receiving marketing emails at any time (see the section on “What are your privacy rights?” below).
  • To send administrative information. We may use your personal information to send you product and new feature information and/or to notify you of changes to our terms, conditions, and policies.
  • To protect our services. We may use the information provided as part of our ongoing efforts to keep our website safe and secure (such as fraud monitoring and prevention).
  • To enforce our terms, conditions and policies related to our business, to comply with legal and regulatory requirements or in connection with our contract.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to review collected data to determine how to respond.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Summary:  We only share personal information with your consent, to comply with applicable laws, to provide you with services, to protect your rights, or to fulfill legitimate business obligations.
We may process or share your personal data based on the following legal grounds:

  • Consent: We may share your personal data if you have given us consent to use your information for a specific purpose.
  • Legitimate Interests: We may share your data when it is considered reasonably necessary to perform our legitimate business interests.
  • Performance of a Contract: We may share data where we have entered into a contract with you, in order to fulfill the terms of our contract.
  • Legal Obligations: We may share your data where we are legally required to do so in order to comply with applicable laws, governmental requests, a judicial proceeding, court order, or legal process, for example in responding to a court order or a subpoena.
  • Vital Interests: We may share data where we consider it necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, threats to the safety of any person and illegal activities, or as evidence in legal matters in which we are involved.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Summary:  We may use cookies and other technologies to store and collect your data.
We may use cookies and other tracking technologies for instance web beacons and pixels to access or store information. Information about how we use such technologies and how you can choose to refuse certain cookies is provided.

Use of Cookies

Cookies may be used to remember user preferences to improve the site visitor experience when interacting. Usually, cookies may be placed on users’ hard drives for record-keeping purposes and/or to track information about them. Users may decide to set their web browser privacy preferences to refuse/block cookies, or alert them when cookies are being sent. If this is done, certain features of the website may not function properly.
Third party advertising firms may use cookies for tracking and the collection of data which will comply with their individual own privacy policies. Google, as a third-party vendor, uses cookies to serve ads and may use the DART cookie which enables them to serve ads to visitors based on site visits on the Internet. Website visitors may choose to disable and opt out of using the DART cookie by accessing the Google ad and network privacy policy and following the relevant instructions.

Third-party Links

Sometimes you may receive third-party links through emails or linked with this website. These sites have their own privacy policies and these should be read before subscribing or purchasing from them.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Summary:  If you decide to register or logon to our site by using your social media account, we may have access to certain information about you.
Our website may offer the ability to register and logon using a third-party social media account. When you choose to do this, certain profile information about you will be received from your social media provider. The information provided may vary depending on the social media provider concerned, but often includes your name, email address, friends list, profile picture and other information you choose to make public on such platforms.
We use such information for the purposes described in this privacy policy or that are otherwise made clear to you. We do not control, and are not liable for, other uses of your personal information by your third-party social media provider. We recommend reviewing their privacy policy to understand how they collect, manage, and share your information.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Summary:  We may transfer, store, and process your personal information provided in countries other than your own.
As the books can be downloaded globally, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “Will your information be shared with anyone?” above), in other countries.
Depending on where you live you may not necessarily have data protection laws or other similar laws as comprehensive as those in other countries. We will however take all necessary measures to protect your personal data provided in accordance with this privacy policy and the applicable laws.

7. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

In Summary:  We keep your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your information for as long as it is necessary for the purposes set out in this privacy policy, unless longer retention is required or permitted by law (for instance to comply with tax, accounting or other legal requirements). No purpose in this privacy policy will require to keep your personal data for longer than two years.
When we have no ongoing business need to process your collected personal data, we will either delete or anonymize such data, or, should this not be possible (such as where your information has been stored in backup archives), we will securely store and isolate your data from further processing until deletion is feasible.

8. HOW DO WE KEEP YOUR PERSONAL INFORMATION SAFE?

In Summary:  We aim to protect your private data through a system of technical and organizational security measures.
We have enabled appropriate technical and organizational security measures designed to safeguard the privacy of any user data we process. However, despite our security precautions and efforts to protect your information, no electronic transmission over the Internet or information storage technology can be one hundred percent guaranteed to be secure, therefore we cannot outright promise or guarantee that hackers, cybercriminals, or other malicious and unauthorized third parties will not be able to bypass our security measures, and improperly retrieve, collect, access, steal, or modify your personal information. However committed we are to protecting your private data, the transfer of any information to and from our website is done at your own risk. Users should only make use of our website within a secure environment.
All information provided on our website is saved and can only be legitimately accessed by our administrative team or for purposes indicated in this privacy policy. Should a data breach ever occur, subscribers will be notified within 72 hours upon detection of this event.

9. DO WE COLLECT PERSONAL INFORMATION FROM MINORS?

In Summary:  We do not knowingly collect any data from or market to children under the age of 18.
We do not knowingly solicit information from or market to anyone under the age of 18 years. By using this website, you represent yourself as at least 18 years of age or that you are the responsible parent or legal guardian of such a minor and freely consent to such minor dependent’s use of this website and deem such actions proper. If we learn that private data from minors has been collected, we will deactivate the relevant account and take reasonable steps to promptly delete such information from our records. If you are aware of any such data we may have collected from minors, please contact us immediately.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Summary:  In certain regions, for example the European Economic Area, you have rights that allow for greater access to and control over your personal data collected. You may request a review, change, or termination of your account at any time.
In certain regions you have specific rights under applicable data protection laws. These protections may include the right to a) request access and obrain a copy of your personal information, to b) request rectification or erasure; to c) restrict the processing of your personal information; and to d) if applicable, data portability. In certain situations, you may additionally have the right to object to the processing of your personal data. To enact such a request, contact us through the website link provided. We will review and act upon any such request in compliance with applicable data protection laws.
Where we depend on your consent to process your personal data, you have the right to withdraw your consent at any time. Please note that such a request will not affect the lawfulness of the processing of your data prior to its withdrawal, nor will it affect the usage of your private information conducted in reliance on lawful data processing grounds other than your consent.
If you are a resident of the European Economic Area and you believe we are unlawfully processing your personal data, you have the right to contact and complain to your local data protection supervisory authority in the link provided here: http://ec.europa.eu/justice/dataprotection/bodies/authorities/index_en.htm.
Please note that web links provided may change without our explicit knowledge.
If you are a resident of Switzerland, the data protection authorities are available for contact though this link: https://www.edoeb.admin.ch/edoeb/en/home.html.

Cookies and similar technologies

Most Web browsers by default are set to accept cookies. Should you prefer, you can choose to change your browser privacy settings to remove and reject cookies. If you choose to remove or reject cookies, this could affect certain features or services available on our website.

How can you review, update, or delete the data collected from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that personal information, or delete it in some circumstances. To request a review, update or deletion of your personal data, please contact us with your specific request.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, mobile operating systems and some mobile applications offer a Do-Not-Track (“DNT”) feature or privacy setting that can be activated to signal your preference not to have information about your Internet browsing activities monitored and collected. Currently, no uniform technology standard is finalized and in use for recognizing and implementing DNT signals. We therefore do not currently respond to DNT signals or other mechanisms that might automatically communicate your preference not to be tracked while online. Should a standard for Internet browsing monitoring be adopted that we are reasonably expected to comply with, we will inform website users about such practice implementation in a revised version of this privacy policy.

12. DO RESIDENTS OF CALIFORNIA HAVE SPECIFIC PRIVACY RIGHTS?

In Summary:  Yes, California residents are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, which permits residents of California to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the applicable names and address details of all third parties with which we shared personal data in the immediately preceding calendar year. If you are such a person and would like to make such a request, please submit this in writing to us by using the website contact link.

California Consumer Privacy Act (CCPA) Privacy Notice

The California Code of Regulations defines a “resident” as:
a) every individual or natural person (as opposed to a corporation or other business entity) who is in the State of California for other than a temporary or transitory purpose and
b) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose. All other persons are defined as “non-residents.”

Personal information is considered information that identifies, relates to, or could reasonably be linked with you or your household. For example, this could include your name, social security number, email address, records of products purchased, internet browsing history, geolocation data, fingerprints, and inferences from other personal information that could create a profile about your preferences and characteristics.

Under the CCPA personal information does not include publicly available information that is from federal, state, or local government records, such as professional licenses and public real estate/property records.

Our website does not collect the following information: protected classified characteristics such as gender, date of birth, biometric information, internet or similar network activity details, audio, electronic, visual, thermal or similar information, professional and employment-related information, educational information or inferences drawn from other personal information.

What categories of personal information do we collect?

We may collect geolocation data, commercial information (such as transaction information), personal information provided such as name and contact information entered onto the website.

We may also collect other personal data outside of these categories in instances where you contact us online or via email in the context of:

  • Receiving assistance through our customer support
  • Participation in user surveys, postings, reviews; and
  • Facilitation in the delivery of our services and in order to respond to your inquiries

You may object to the processing of your personal data, request correction of stored data if incorrect or no longer relevant, or request restricting the processing of the data.

How do we use and share your personal information?

Newsletter and blog subscribers’ names and emails will only be used for receiving the newsletters, the blog, or communications as previously consented to.

Email addresses and other personal information will not be sold, rented, leased or shared with third parties unless otherwise indicate in this privacy policy. Emails may be sent to inform you of upcoming events/news related to this site.

If you choose to designate and enlist an authorized agent to exercise your right to opt-out of sharing your personal information, we may deny such a request if your agent does not submit reasonable proof that they are validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal data with our service providers pursuant to a contract between us and each provider. Each service provider is a for-profit business that processes the data provided on our behalf.

We may use information provided for our own business purposes, for example undertaking internal research for technological development and demonstration. These activities are not considered to be “selling” of your collected personal information.

This website has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve months of the date indicated on this privacy notice.

Your rights with respect to your personal data

Right to not to sell personal information or opt-out of sale
You may request that businesses stop selling your personal data (“opt-out”). With some exceptions, businesses cannot sell your personal information after they receive your opt-out request unless you later provide authorization allowing them to do so again. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly, but no later than ten working days from the date of the requested submission.

Right to know what personal information is collected
Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information and the specific pieces of information collected;
  • the categories of personal information collected;
  • the purposes for which such personal information is used;
  • whether your personal information is sold to third parties;
  • the categories of personal information sold or disclosed for a business purpose;
  • the categories of third parties personal information was sold or disclosed to for a business purpose; and
  • the business or commercial purpose for collecting or selling personal information.

In accordance with the applicable laws, we are not obliged to provide or delete user data that has been de-identified in response to a website user request or to re-identify such individual data to verify a user request.

Right to request to delete personal information – Right to delete
You may request for the deletion of your personal information. If you do so, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as, but not limited to the exercise by another user of their right to free speech, our compliance requirements stemming from legal obligations or any reasonable data processing that may be necessary to safeguard against illicit activities.

Right to Non-Discrimination
We will not discriminate against you if you exercise your privacy rights.

Verification process upon receipt of requests
Upon receiving your specific request, we will need to verify your information and identity to determine you are the same person we have stored information about in our system. This process will require you to provide personal information so that we can match this with what was previously provided. We may contact you through an email address on file to confirm your request. We may also need to use other verification methods depending on the nature of the request made.

If we are unable to verify your identity from the data already maintained by us, we may request additional information for this purpose, security or fraud-prevention purposes. We will delete additionally provided personal information as soon as the verification process is complete.

13. DO WE MAKE UPDATES TO THIS PRIVACY POLICY?

This privacy policy will be updated from time to time to comply with the relevant legislation. The latest version will be indicated by an “Updated” date and this will be effective as soon as it is accessible. When making material changes to this privacy policy, we may post a notice of such changes on this website. We encourage you to stay updated and review this privacy policy frequently.

By choosing to use this website you acknowledge and agree that it is your sole responsibility as a consumer to review this privacy policy notice periodically and become aware of any relevant changes.

14. HOW CAN YOU CONTACT US ABOUT THIS PRIVACY POLICY?

If you have queries or concerns about this privacy policy notice, you may contact us through the relevant link provided on this website.